This service provides competency frameworks and human resource planning tools based on the handbook’s standards for effective management of drug use disorder treatment services. It supports managers in defining roles, responsibilities, and required competencies for leadership, clinical, and support staff.
The tools help services plan staffing levels, support recruitment and retention, identify training needs, and ensure that human resources are aligned with service objectives, quality assurance systems, and person-centred, recovery-oriented treatment models described in the handbook.